Get information, advice, advocacy and support

At The Carers Centre Tower Hamlets we can provide specialist support for carers with a Carers Assessment, we can provide information and help with money including benefits, and we can provide support with your health & wellbeing.

Advocacy

Carers’ experiences and opinions should count. The person you look after often depends on this. Sometimes we can need support to get our voices properly heard.

As a carer, it’s not always easy to stand up for your own rights or for those of the person you love and look after. You may not be comfortable contacting professionals or official agencies or challenging decisions made by professionals. You know in your heart a decision is not right for the person you care for?

Our Carers Support Advocates have the knowledge and the experience to speak up for you or to help you to speak up for yourself. Together we make sure nothing you want to say is forgotten, missed or ignored.

You can also find out more about advocacy services in Tower Hamlets here https://www.pohwer.net/tower-hamlets

You can access advocacy for the person you care for at REAL DPO https://www.real.org.uk/

Specialist Support

We understand the challenges and stress carers face, we know that some of these challenges will involve more than your caring role. Let us help you find the support you need, below you will find the specialist services that can help you.

Housing

Perhaps you are living in overcrowded, unsafe or unsuitable conditions, you need specialist housing support to help you. Below you will find some local and national organisations that can help.

Shelter
Website: http://england.shelter.org.uk/get_advice
Helpline: 0808 800 4444

Island Advice Centre
Address: Island House, Roserton Street, E14 3PG
Tel: 020 7987 9379
Email: admin@island-advice.org.uk
Website: http://www.island-advice.org.uk

Limehouse Project
Tel: 020 7538 0075
Email: advice@limehouseproject.org.uk.
Website:https://limehouseproject.org.uk/our-advice-services

GETTING AROUND

Perhaps the person you cares for has difficulties walking and moving around. There is support available.

Blue Badge – The Blue Badge scheme helps you park closer to your destination if you’re disabled.

Website: https://www.gov.uk/apply-blue-badge

Taxi Card – Taxicard is a subsidised service providing Black Taxis and Private Hire Vehicles to those who might find it difficult or impossible to access other modes of transport.

Website: https://www.londoncouncils.gov.uk/services/taxicard

Freedom Pass – Travel free or get discounts on our transport and most National Rail services with a Freedom Pass. You may be eligible if you are over 65 or disabled.

Website: https://tfl.gov.uk/fares/free-and-discounted-travel/freedom-pass

Debt

Money troubles can be overwhelming, the organisations below can help you sort out your debt and get your life back on track.

Stepchange
Website: http://www.stepchange.org
Tel: 0800 138 1111

Island Advice Centre
Address: Island House, Roserton Street, E14 3PG
Tel: 020 7987 9379
Email: admin@island-advice.org.uk
Website: http://www.island-advice.org.uk

Immigration

Tower Hamlets Law Centre (SRA and OISC Level 3)
Address: St Anne’s Street, off 789 Commercial Road, E14 7HG
Tel: 020 7538 4909
Email: info@thlc.co.uk
Website: www.thlc.co.uk

Praxis Community Projects (OISC Level 2)
Praxis is a migrant rights organisation and our services are only available to migrants.
Phone advice. Wednesday 14:00 – 16:00 Thursday 10:00 – 12:30 on 020 77497605 and 0207497608
Address: Pott Street, E2 0EF
Tel: 020 7729 7985 (Reception)
Advice line: 020 7749 7608
Website: www.praxis.org.uk

Bereavement

The City and East London Bereavement Service (CELBS) – provides specialist bereavement services to Tower Hamlets residents over 18 years old. The service has many years of experience in supporting individuals and couples who are grieving for reasons ranging from still birth to cancer and sudden traumatic death.
Telephone: 020 3022 5177
Email: admin@celbs.org.uk.
Website: https://celbs.org.uk/

Down to Earth – Practical support with funeral costs
Telephone: 020 8983 5055
Email: downtoearth@qsa.org.uk
Website: https://quakersocialaction.org.uk/we-can-help/helping-funerals/down-earth

Not sure what you need? Call us on 0207 790 1765 or email enquiries@ccth.org.uk to request an appointment with one of our experienced team who can support you to identify the help you need. You will need to join us first if you are not already registered.