Welcome to the Carers Centre Tower Hamlets
Dear Carers and Colleagues
We would like to inform you that due to the current national Covid-19 outbreak, we have made the difficult decision to temporarily cancel all face-to-face appointments and group sessions. We are doing this following guidance to work from home and social distance where possible.
Our staff will be working remotely so that we can continue to provide a service and will be carrying out appointments by phone. Please note that staff are unable to access their direct lines so please contact us via the main office number only 0207 790 1765.
We will operate reduced hours to ensure the continuation of vital services, there will be no extended opening on Wednesday evening or on Saturdays.
We will be in touch regularly as the situation changes in line with local authority guidance, our focus will be to establish full face to face service delivery as soon as is safe to do so.
The safety and wellbeing of our Carers and staff is our primary focus during this difficult time.
Thank you for your understanding.
The Carers Centre Team
You are our kind of carer if you provide regular unpaid and substantial support to someone living in Tower Hamlets. You don’t have to be living in the same household. They could be a family member, a partner, friend or neighbour who can’t manage without you. This could be because of physical illness, frailty, disability, mental ill health or because of alcohol or drugs addiction or misuse.
Anyone can become a carer at any time, at almost any age. As many as 3 in 5 people will be carers at some point in their lives.
If this sounds like you, you are probably an unpaid carer and we care.
Register as a carer with The Carers Centre Tower Hamlets to access support and services at The Carers Centre and beyond
Take the first three steps to the help you need
- register with us at The Carers Centre if you haven’t done this already
- complete a Carer’s Assessment with us. This establishes your needs as a Carer
- then if more support is necessary we can refer you to Adult Social Care for a Support Plan – a gateway to more help
We find that no two caring roles and no two carers are the same. Carers Centre Tower Hamlets personalises our support to you. We help you to have a life outside of caring. We enable you to keep on caring if that is what you want. We help you stop caring if that is what you need.
What Carers Centre Tower Hamlets does
Carers Centre Tower Hamlets provides
- a Carer’s assessment
- information and advice (including a newsletter)
- independent advocacy
- training (including carers academy)
- a wide range of other support services to people looking after someone who lives in Tower Hamlets:
- including social activities, opportunities to meet with other local carers and relaxation sessions
- all important ‘me time’
- a calendar of events and activities
Need a friendly chat with someone who really gets the challenges and difficulties you face? Get in touch by email or phone or drop in. Register as a carer and for our services.
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We would be delighted to see you at the centre.
Drop in at any of these times.
Monday & Tuesday – 9.30am – 5pm
Wednesday – 9.30am – 7pm Late opening
Thursday & Friday – 9.30am – 5pm
Friday – 9.30am – 5pm
Saturday – Each second Saturday of the month 11am – 3pm
Do you need to access urgent support or crisis intervention? We can point you in the right direction and facilitate contact with Social Services. Their number is 020 7364 5000 (9am-5pm, Mon-Fri) Ask for the Adult Social Care Initial Assessment team.
In cases of homelessness or child safety out of hours,, you can call the emergency number 020 7364 4079. normal operating hours – Mon – Fri (5pm – 9am), Weekends and Bank Holidays
In an emergency call 999.
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Get in touch
The Carers Centre
21 Brayford Square
London, E1 0SG
020 7790 1765
Monday – 9.30am – 5pm
Tuesday – 9.30am – 5pm
Wednesday – 9.30am – 7pm
Thursday – 9.30am – 5pm
Friday – 9.30am – 5pm
Second Saturday of the month 11am – 3pm
Sunday – Closed