Island Advice Centre works within the London Borough of Tower Hamlets helping residents secure their statutory and legal rights, enabling them to improve their living standards and quality of life. Access to advice and advocacy is the core work of the organisation, helping people to stay above the poverty line, reduce stress and empower them to deal with their situations.

Volunteer opportunity
Island Advice Centre is currently seeking for an Advice Worker to join them on a voluntary basis.

Volunteers are one of the organisation’s invaluable assets and help to deliver the much-needed advice services provided by us. Training and development opportunities are provided for volunteers and many of whom move into employment.

What’s on offer?
Gain real experience and a recognised qualification while training in a supportive environment.

• Start date: April 2026
• Duration: 12 months
• Location: Tower Hamlets
• Qualification: NVQ Level 3 in Advice & Guidance

Commitment

• 1 day per week – structured training
• 1 day per week – supervised work experience

What you’ll gain

• Hands-on experience in advice work
• Professional training from experienced advisers
• NVQ Level 3 qualification
• Skills, confidence and knowledge to move into an advice worker role

Who is it for?

• People interested in advice, support and community work
• Those looking to build a career in the advice sector
• No prior advice experience is required (training provided) but a non-judgemental attitude and a desire to help people is essential
• Paid workers can apply BUT they must be already giving advice OR given the opportunity to give advice (benefit from further training/qualification)
• The Learning to Advise course will be on Wednesdays in Island House, E14 3AB from April to July – NVQs from September 2026 (take about 12 month)
• Applicants who would like to do the training/volunteering must be available for 2 full days per week commitment

Please note:  This is an unpaid training and work experience opportunity.

Interested? For more information and application pack
contact: Jo.Ellis@island-advice.org.uk

Deadline to apply: 2^nd March 2026

More about the role of Advice Worker
Applicant Information
Application form