Hello Everyone

Do you ever get overwhelmed with your caring role.  I know you do, after years of supporting carers when they are finding aspects of caring difficult.  I have supported many of you with advocacy issues, safeguarding and just general support with care packages and dealing with many different statutory teams.

Well you would think that I could do that with my eyes closed for my parents, think again as I am finding it very difficult to navigate the minefield known as NHS and Local Authority as we still not had mu Mum’s assessment, Dad’s health both mentally and physically is declining, this I feel is a mixture of old age, frailty and missing my Mum, I generally believe he is lonely.  I have noticed that he now has anxiety issues and can no longer deal confidently with matters.

I have tried to call round, chase up and clear communicated answers to my questions but I keep getting there is a backlog due to Covid.  I know that there are queues now for most services but really, when it is your loved ones you just want the best for them in a rapid, timely way.

As some of you who know me can agree, I am very assertive and normally have no problem dealing with situations but my assertiveness is falling on deaf ears lately.  So my question is how as a carer do you manage dealing with the slow machinery of statutory services?  How do you manage goal setting and sticking with it?

Of course the Carers Centre is here to support you and assist you with everything you need to confidently carry on with your caring role.  If you have difficulty goal setting or being assertive then in April we have two workshops with trusted partners on these very subjects.

Carers Mental Health Programme with Talking Therapies   –  Monday 11th April @1.30 to 2.30pm 

Goal setting and sticking to your guns.  This workshop will help you plan your life with goals including your caring role.

Coaching for Carers – Via Zoom  – Tuesday 26th April @ 11am to 1pm

This workshop enables you as a carer to assertively give to others, yourself and learn when to say no.  the skills will help when dealing with various aspects of the caring role


In the meantime here are some tips to keep you going …..

Don’t forget tomorrow we have …. Arts, Crafts & Conversation

Each week we have an activity aimed at getting carers together for peer support, conversation which helps carers maintain better mental wellbeing as well as learning to make different crafts with the support of the group.  Carers have reported that they really like this casual, entertaining and fun group. We provide tea, coffee and biscuits but don’t get sticky fingers on your masterpieces…. after all art and creative activities can help you therapeutically.

Be Ramadan ready

Ahead of the start of the holy month of Ramadan on the evening of Saturday 2 April, we’re urging our Muslim community to protect themselves and take up the Covid-19 vaccine if they’re due a dose (first, second or booster). There are still many clinics in Tower Hamlets offering vaccination, including the East London Mosque which runs a clinic every Monday and Tuesday.

We’re also reminding Muslims that Ramadan is considered an ideal time to quit smoking. Local stop smoking advisors, Quit Right Tower Hamlets, will be at the East London Mosque from 11am to 2pm on Friday 25 March to launch the Quit Smoking for Ramadan campaign.

Get ready >

Three new outdoor gyms

Meath Gardens in Bethnal Green, Stepney Green Park and Victoria Park are being kitted out with new outdoor gyms as part of our ongoing £10 million parks investment programme to improve over 60 of our borough’s open spaces.

Sites will have a mixture of cardio equipment, meaning gym users can build their own workout. Some equipment will be suitable for those with limited mobility.

More on park improvements >


£150 Government Council Tax rebate

The Carers Centre cannot help you with this but we are letting you know, so you can help yourself.

If you live in a property in council tax bands A to D, you are likely to receive a £150 council tax rebate from the government to help with the cost of living.

How will my household get its £150?

  • Your council will confirm how the rebate will be paid in your area.
  • For people who pay council tax by direct debit, in most cases, the rebate will go directly into bank accounts. If you don’t already pay by direct debit, you might want to sign up. This will make sure the rebate is paid to you quickly.
  • For those who do not pay council tax via direct debit, your council will confirm how the rebate will be paid to you. Please make sure that communication is from your local council before providing payment details.
  • The rebate will not need to be repaid.
  • Carers Centre will not be able to help with this rebate.


What if my household isn’t eligible?

  • Councils will receive an extra £144 million to provide support to vulnerable households who may not qualify for the £150 council tax rebate.
  • This includes people on low incomes in council tax bands E-H.
  • Your council will provide more detail on how this will operate in your area.


A £200 discount (loan) on energy

  • . £200 of this year’s energy bill will be taken off from October and spread equally over the next 5 years



JOB VACANCY – JD available upon request: email tony@ccth.org.uk 

 Job Title:      Expert by Experience

Hourly rate:  £15.00 plus travel expenses

Contract:      Casual employment contract

Location:      All areas of England

We are recruiting!

Do you have lived experience of using health and social care services in England?                                              

 Or are you a family carer of a loved one who uses a health or social care service in England?

 Do you want to make a difference and help other people who use health and social care to have their voices heard?

An Expert by Experience is a person who has personal experience of using health and/or social care in the past 5 years.

Experts by Experience visit people who use health and social care and talk to them about what it is like for them.

Expert by Experience deliver the voice and experience of people who use health and social care to CQC working alongside CQC Inspectors as part of a CQC inspection team.

We want to recruit people who have had personal experience in the past five years of

  • using health and social care
  • caring for a family member or loved one supporting them to use health and social care

 We want to recruit people

  • who have experience of:
    • inpatient mental health services
    • detention under the Mental Health Act
    • mental health services, within a forensic setting
    • substance misuse services
  • with a learning disability and autistic people who use health and social care services such as mental health services, supported living, shared lives, and residential adult social care
  • with a physical impairment
  • with a sensory impairment
  • aged between 16-25 who have experience of using health and social care services

We want to recruit people who are family carers of

  • older people
  • people living with dementia
  • people with a learning disability
  • people with high support and complex needs

If you want to know more, please contact us for an informal discussion and to request an application pack please email expertsbyexperience@choicesupport.org.uk

You can also call Phil Perkins, Tel: 07803 247 972 or Emma Clements, Tel: 07554 453 250. If there is no answer, please leave a contact number so they can return your call.



Check out a new free course that has just been launched that focuses on carer wellbeing. It is called ‘Physical activity for health and wellbeing in the caring role’ and has been kindly endorsed by the Carers Trust. The course is 6 hours in length and learners can achieve a ‘badge’ on completion of the end quiz, and this can be added on a CV to evidence their learning/continuous professional development. We hope that it will be helpful to those working with carers, including carer centre staff, those supporting carers less formally and importantly carers themselves!




A carers guide to home fire safety

A new video resource has been launched on the London Fire Brigade website to help carers learn how to keep people that receive care safe from fire.

Sadly, around one third of those here who die or are severely injured by fire are in receipt of some form of care or support. If you are a formal (domiciliary care worker, support worker or clinician) or informal carer (family member, friend or neighbour) and are caring for someone in their own home, this new resource will help you identify fire risks and show you what you can do to reduce them. There is also more information available on the website around fire safety and prevention.

Watch the video >


ELOP’s LGBT+ Groups
Join our fun, friendly and non-judgemental safe space to meet new people and discuss LGBT+ topics!

LGBT+ Over 50 Social Group 
Every Monday 1.00 – 2.30pm, online 

LGBT+ Social Support Group 
Every Tuesday 7.00 – 8.30pm, online 

Stonewall – https://www.stonewall.org.uk/ 

LONDON Friend – https://londonfriend.org.uk/






1) Plan Your Route

Make sure you plan your route ahead of time. If you are walking in an area you are not familiar with, this can help keep you from getting lost. You will be able to walk with confidence. If you do get lost, don’t wander aimlessly, find a gas station, supermarket, or fast-food restaurant where you can ask for directions.

2) Make Sure Someone Else Knows Your Plans

Don’t go out when it is dark without telling someone, even if you are just taking the dogs out for a walk around your neighbourhood or walking home from a friend’s house nearby. It may seem paranoid, but in fact, knowing someone knows where you are can be reassuring and help you feel safe. If you fall and hurt yourself or run into trouble, and someone knows where you are, they can send help if you don’t arrive at your destination on time.

3) Always Carry Your Phone with You

Always carry your phone, but not for music or to make social calls as your walk. Your phone can be a lifeline if you see something suspicious or worse if something happens to you. Download a safety app on your phone, so you’ll be able to discreetly alert the authorities if you feel threatened or see something suspicious.

4) Avoid Suspicious People and Areas

Areas that are dark, deserted, or out-of-the-way, such as an alley or a parking lot, can be riskier than a well-lit area full of people. Stick to busy, lighted paths, to minimize the risks. Also, walk mainly in familiar places where you are known. That way, if you feel like a suspicious person is following you, you can always duck into a store you know or knock on a neighbour’s door. Avoid empty streets and pathways with thick shrubbery.

5) Keep Your Hands Free

Except for a flashlight and one of the items discussed below, keep your hands free. If you are carrying anything, put it all in one bag or backpack. This will make it easier for you to react if you notice someone following you. In a dangerous situation, carrying too many bags can keep you from moving as quickly as you can if your hands are free or if you only have one bag.

6) Carry a Non-Violent Deterrent

In addition to a flashlight, carry a non-violent deterrent such as a whistle, mace, or pepper spray. A whistle will help you alert others and call them to aid you if something is wrong. The loud noise may put off attackers, and they’ll move on to find someone else. Mace or pepper spray can give you enough time to evade a potential attacker, and in a pinch, a flashlight can be used as a weapon. Make sure you know how to use the mace or pepper spray to get its full effect.

7) Wear Reflective Clothing to Prevent Accidents

When it comes to personal safety, it’s not just about suspicious people. Areas with low visibility can be prone to accidents. Reflective clothing allows bikers and cars to see you as you walk along. A flashlight or headlight can also help drivers see you if there are dark stretches of road on your route.

8) Take a Self-Defence Class

When fighting off something as an assault, the element of surprise can work in your favour. If you regularly walk alone, take a self-defence class. You don’t have to become a black belt. In fact, it’s probably better to learn something like Krav Maga, which has been popular for self-defence. The idea is to disable your attacker enough for you to get to safety, and a class focused on self-defence will help give you those survival skills.

9) Remove Any Distractions

Keep your phone in your hand in case you need to hit the panic button on your safety app, but don’t let it distract you. When walking alone at night for exercise, music can be motivating and energizing but also distracting. You may not hear someone driving or walking up behind you. Avoid wearing headphones or talking on your phone as you walk.

10) Trust Your Gut

When walking alone at night, trust your gut. If you feel like an area or situation may be dangerous, don’t wait around to find out. Stop and scan your surroundings if you think someone is following you. If you are being followed, walk as quickly as you can to a well-lit public place. You can wait until you feel safe, or call a friend, a taxi, or an Uber to help you get safely get home at night.

Following these personal safety tips will help keep you stay safe when walking alone. Always be aware of where you are and alert to suspicious activity.


Important Numbers:

Domestic Violence Duty Line:  020 7364 4986 between 9am – 5pm.Victim Support:  020 7364 2448/7957


Just wishing everyone a peaceful, safe and week and remember if you need information and advice from the Carers Centre just email enquiries@ccth.org.uk

Tony Collins-Moore
Carers Wellbeing Academy Manager


Get in touch

The Carers Centre
21 Brayford Square
London, E1 0SG

020 7790 1765


Opening hours

Monday - Friday – 9.30am – 5pm
Saturday and Sunday – Closed

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